How to grant customer support access to your account
In some cases, to help us debug a particularly complicated issue, we may require temporary access to your account. Here is how you can grant temporary access to your account to a AppointmentGuru customer support
Note This article has been flagged as needing an update.
The information contained in this article may be incomplete or relate to an older version of AppointmentGuru
The information contained in this article may be incomplete or relate to an older version of AppointmentGuru
Steps to follow
To grant customer support access to your account:
- In the desktop app, from the sidebar, under settings, click on profile
- In the "extra information" block, tick the box that says: "Grant customer support access to my account"
- Click save
Customer support will now be able to access your account to help with your issue.