Creating an appointment for a child or dependant
Learn how to create appointments for dependents. They will be attached to the account of the main customer, but can be invoiced separately.
There is more than one way to create an appointment for a dependent; it depends on how you would like to manage their information and invoicing.
Store information on the parent/guardian
An appointment can be created with the parent/guardian as a client, with the dependent saved on the appointment.
- Create an appointment as normal and after choosing the main contact (eg. the parent), click the "+ add a dependent" button.
- Type the name of the dependent (eg. the child).
What happens:
- The appointment is created with the name of the dependent visible on the calendar.
- The appointment is attached to the parent.
This means:
- You will be able to find these appointments under the parents' details from the client's page.
- You will be able to generate invoices for the dependent and the parent separately by simply choosing the appropriate appointments when creating the invoice.
- Notifications will be sent to the parents' contact details.
- If medical aid information is added to the parent's profile, it will be pulled through to the invoice for the dependent.
An appointment can be created with the dependent loaded as a client:
- Add the dependent as a client, use the parent/guardian's phone number and email address if required.
- Create an appointment as normal.
What happens:
- The appointment is created under the dependent's profile
This means:
- You will be able to find these appointments under the dependent's details from the client's page.
- You will be able to generate invoices for the dependent.
- Notifications will be sent to the dependent's contact details (in this case, the parent or guardian).
- If medical aid information is added to the dependent's profile, it will be pulled through to the invoice for the dependent.